Introduction

These Terms and Conditions govern the use of services provided by Hooligan Bike and outline the rules and responsibilities for all customers using our workshop and related services. By availing any of our services, customers agree to follow the terms mentioned here in full understanding. We aim to maintain transparency, trust, and professionalism in every interaction. These terms apply to all repair, maintenance, and roadside assistance services. Our objective is to ensure clarity between service provider and customer. Hooligan Bike reserves the right to modify service policies when necessary. All services are provided based on availability and technical feasibility. Customers are expected to provide accurate information during service booking. Misuse of services may lead to refusal of service. These terms ensure smooth and fair operations for all parties involved. We continuously work to improve customer experience through better service standards and clear communication. Every rider is treated with equal priority and fairness in service handling. Our policies are designed to protect both customer rights and workshop integrity.

Service Usage

All services offered by Hooligan Bike must be used responsibly and for lawful purposes only. Customers must ensure that the motorcycle provided for service belongs to them or they have proper authorization. Any misuse or misrepresentation of vehicle details may result in cancellation of service. We reserve the right to refuse service in case of unsafe or inappropriate conditions. Services are subject to availability of technicians and parts. Customers must cooperate with workshop staff during inspection and repair processes. Any additional issues discovered during servicing may require extra approval. Service timelines are estimated and may vary depending on complexity. We aim to deliver accurate and efficient service at all times. Respectful behavior towards staff is mandatory during service engagement. Proper usage ensures smooth workflow and faster service completion. Customers should avoid providing misleading or incomplete information. Service integrity is maintained responsible customer participation.

Booking Policy

Service bookings at Hooligan Bike are accepted through direct communication or physical visit to the workshop. All bookings are confirmed based on availability of technicians and service slots. Customers must provide correct contact details and vehicle information during booking. Any changes to appointment timing must be informed in advance. Failure to attend scheduled service may result in delays or rescheduling. Emergency services are prioritized based on severity and location. We reserve the right to adjust booking schedules due to workload or unforeseen conditions. Advance notice is recommended for planned services. Booking confirmation does not guarantee immediate service completion. Proper coordination ensures smooth service experience. Early booking helps us manage workload efficiently and reduce waiting time. Priority is given based on urgency and service requirements. Customers are advised to confirm availability before visiting the workshop.

Payment Terms

All payments for services must be completed as per the invoice provided by Hooligan Bike after service completion. We accept standard payment methods including cash and digital transactions where applicable. Customers are responsible for ensuring timely payment for services rendered. Any additional repair costs identified during service will be communicated before execution. Partial payments may be accepted for large repair works. Failure to complete payment may result in service delays or retention of vehicle. Prices are subject to change based on service complexity and parts required. We ensure transparency in all billing processes. No hidden charges are applied without customer approval. Final invoice must be settled before vehicle delivery. Payment flexibility is offered depending on service type and approval. All transactions are recorded for transparency and verification. Customers are encouraged to clarify billing details before confirmation.

Warranty Policy

Hooligan Bike provides limited warranty on selected repair services and replaced parts as per workshop policy. Warranty coverage depends on the type of service performed and components used. Normal wear and tear or misuse is not covered under warranty terms. Customers must report any issues within the warranty period for evaluation. Warranty claims are subject to inspection by our technicians. Unauthorized repairs or modifications void warranty coverage. We aim to ensure quality workmanship in every service. Replacement parts used are sourced from reliable suppliers. Warranty does not cover accidental damage after delivery. Final decision on warranty claims rests with workshop management. Warranty support ensures confidence in our service quality. Proper maintenance after service is required to retain warranty validity. All warranty conditions are clearly explained during service approval.

Liability

Hooligan Bike is not liable for any pre existing damage or issues in motorcycles brought in for service. Customers are responsible for disclosing accurate vehicle condition before service begins. We take utmost care during handling and repair processes. However, unforeseen issues may arise during mechanical work. Liability is limited to services directly performed by our technicians. We are not responsible for external factors affecting vehicle performance. Customers must remove personal belongings before service submission. Any disputes will be addressed through proper evaluation. Our responsibility is limited to agreed service scope only. Safety and care are always maintained during service operations. Customers are advised to inspect vehicles before and after service completion. We ensure fair assessment in case of any service related concerns. Responsibility boundaries are clearly defined to avoid misunderstandings.

Service Limitations

Certain services may be limited based on technical feasibility, availability of parts, or workshop capacity. Emergency conditions or complex repairs may require additional time. Not all roadside issues can be resolved on site. Some repairs may require towing to the workshop for proper diagnosis. Service availability may vary depending on location and weather conditions. We strive to provide maximum support within operational limits. Advanced mechanical issues may require specialized tools or external support. Customers will be informed if service cannot be completed immediately. Service delays may occur due to unforeseen circumstances. We ensure honest communication regarding all limitations. Complex repairs may require expert evaluation before execution. Certain rare issues may need additional sourcing of parts. We always prioritize safety over speed in all service decisions.

Customer Responsibility

Customers are responsible for providing accurate and complete information regarding their motorcycle condition and service requirements. They must ensure timely delivery and pickup of their vehicle. Any hidden issues not disclosed at the time of service may affect repair quality. Customers should review service estimates before approval. Cooperation with workshop staff is required for smooth service execution. Any delay caused by lack of information may impact service timelines. Customers must verify final service completion before accepting delivery. Payment obligations must be fulfilled on time. Misuse of services is strictly discouraged. Responsible usage ensures better service experience for all. Clear communication helps avoid misunderstandings during repair work. Customers should follow recommended maintenance guidelines after service. Proper coordination improves overall service efficiency.

Modifications

Hooligan Bike reserves the right to modify service policies, pricing, and operational terms without prior notice when necessary. Changes may occur due to market conditions or operational improvements. Customers are encouraged to review service details before booking. Updated terms will apply to all ongoing and future services. Modifications aim to improve service quality and efficiency. We ensure fairness in all updates made to policies. Any major changes will be communicated at workshop level. Continued use of services indicates acceptance of updated terms. We maintain transparency in all operational adjustments. Customer satisfaction remains a priority during any changes. Updates are made to enhance service reliability and performance. All modifications are implemented with customer benefit in mind.

Contact Us

For any questions related to our Terms and Conditions or service policies, customers can directly contact Hooligan Bike using the details below. Our support team is available to assist with service clarification, complaints, or general inquiries. We ensure prompt response to all communication channels. Visit our workshop for direct assistance and support. We are committed to providing clear and helpful information to all customers. Service related concerns are handled professionally. Your feedback helps us improve our services continuously. We value transparency and trust in every interaction. Our team is always ready to assist riders with care. Contact us anytime for reliable support. We respond quickly to ensure customer satisfaction at all times. Our team is available during working hours for all inquiries. Reliable communication is our priority for every rider.

Phone: +918807240557
Email: help@hooliganbike.com
Address: 2, opp. Vidhyamandhir School, Meyyanur, Salem, Tamil Nadu 636004